Privacy Policy – Wanderlust Trails 

Effective Date: 1 March 2025

Wanderlust Trails is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website https://WanderlustTrails.com.au or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

Who We Are
Wanderlust Trails hiking adventures for small groups of women incorporating day and multi day journeys.  Our website address is: https://WanderlustTrails.com.au.

Information
We collect both personal and non-personal information through your interactions with our website and services.

Personal Information:

  • Name, email address, phone number, and any other information you provide through forms, bookings, or account registrations.
  • Payment details for transactions related to our services and events.
  • Information you submit when leaving comments, submitting inquiries, or participating in programs.

Non-Personal Information:

  • IP address, browser type, device information, and website activity data.
  • Cookies and similar technologies for tracking website usage and improving your experience.

Cookies
Our website uses cookies to enhance your browsing experience.

  • If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last for one year.
  • When you log in, we set cookies to save login information and display preferences. Login cookies last two days, while screen options cookies last one year. Selecting “Remember Me” extends login cookies to two weeks.
  • Additional cookies are used during content editing or publishing and expire after one day. You can manage or disable cookies through your browser settings. Note that disabling cookies may impact the functionality of some features on our website.

Embedded Content from Other Websites
Articles and other content on our website may include embedded content (e.g., videos, images, articles). Embedded content behaves as if you were visiting the external site directly. These websites may collect your data, use cookies, embed tracking, and monitor your interaction with their content.

How We Use Your Information
We use the information we collect to:

  • Process bookings, payments, and service registrations.
  • Respond to inquiries and provide customer support.
  • Send updates, newsletters, and promotional content (with your consent).
  • Analyse website usage and improve user experience.
  • Maintain the security and functionality of our website.
  • Comply with legal requirements.

Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Trusted service providers and partners who assist with payment processing, bookings, or service delivery.
  • Authorities or legal entities if required by law or to protect our rights and property.

How Long We Retain Your Data

  • Comments and their metadata are retained indefinitely to streamline follow-up interactions.
  • For registered users, we store personal information provided in user profiles. Users can view, edit, or delete their personal information at any time (except usernames). Administrators can also access and edit user data.

Where We Send Your Data
Visitor comments may be checked through an automated spam detection service. Additionally, data submitted through forms or during transactions may be processed through trusted third-party services that comply with privacy standards.

Security of Your Data
We implement industry-standard measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to secure your data, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.

Australian Privacy Principles (APPs)
Our privacy practices comply with the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988.

Notifiable Data Breaches Scheme
In the event of a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches (NDB) scheme.

Access and Correction
Individuals can access and correct their personal information by contacting us. Specific procedures or forms may be required.

Complaints Handling
If you believe your privacy has been breached, you can lodge a complaint by contacting us. You can also contact the Office of the Australian Information Commissioner (OAIC) for further assistance.

Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updated versions will be posted on this page with the revised effective date.

Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: Email: contact@wanderlusttrails.com.au

By using our website, you acknowledge that you have read and understood this Privacy Policy.